Repairing the Broken Surface of Talk: Managing Problems in Speaking, Hearing, and Understanding in Conversation by Gail Jefferson
Requirements: .PDF reader, 3 MB
Overview: This book is a collection of studies of corrections and repair in conversation, by Gail Jefferson, co-founder of the field of Conversation Analysis and one of its foremost researchers. Throughout her career, Jefferson explored the almost hidden, subterranean world of the seemingly minor errors and mistakes that people make in interaction. Speech errors sometimes have an ideological significance (e.g. a defendant apparently about to refer to the police as “cops” but cutting off just in time to correct that to “officer”). Despite the virtual invisibility of these errors, such problematic moments in interaction bring into play ways of remedying and correcting errors that can have profound significance for the participants. Through these studies Jefferson reveals the delicacy, the subtlety with which moments of communication difficulties and possible miscommunications are remedied, in such a way as to minimize the damage that might otherwise be caused to the interaction.
Genre: Non-Fiction > Educational
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