Radical Value: How to Take Your Company to the Next Level Through Radical Customer Centricity by Mark Boundy
Requirements: .ePUB reader, 2 MB
Overview: We all want to be customer centric…but most of us struggle with that vague term, and how to measure it. Radical Value reveals that the measurable, trackable, trainable thing you really seek –at the core of customer centricity–is customer-perceived value.
Genre: Non-Fiction > General
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