The Startup’s Guide to Customer Success: How to Champion the Customer at Your Company by Jennifer Chiang
Requirements: .ePUB reader, 336 KB
Overview: Are you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resources. It’s a company mindset that can unlock the biggest opportunities in business. Customer success can help streamline experiences, grow product engagement and loyalty, and more importantly — retain business. In The Startup’s Guide to Customer Success, Jennifer Chiang presents a guide on how to plan, execute, and grow your own customer success team and the actionable steps that you can take to champion the customer at your company.
Genre: Non-Fiction > Educational
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