The Simple Truths of Service: Inspired by Johnny the Bagger by Ken Blanchard, Barbara Glanz
Requirements: ePUB reader, 1.3 MB
Overview: From the New York Times Bestselling author of The One Minute Manager
Your competitive edge in today’s business environment is all about the power of loyalty. So if you want to succeed, it’s time to think outside the box of traditional customer service.
The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart.
Genre: Non-Fiction, Business
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