The Million Dollar Greeting: Today’s Best Practices for Profit, Customer Retention, and a Happy Workplace by Dan Sachs
Requirements: .ePUB reader, 1.1 MB
Overview: Veteran hospitality expert Dan Sachs interviews top business leaders to reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and to share how you can implement their techniques in your own business.
For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee moral, customer retention, and profits. In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States and Canada, interviewing leaders from both large and small companies, including..
Genre: Non-Fiction > General
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