Download Customer Centricity by Peter Fader (.ePUB)
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials) by Peter FaderRequirements: .ePUB reader, 3 MBOverview: A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value. Despite what the old adage says, the customer is not always […]