Restaurant Service Basics, 2nd edition by Sondra J. Dahmer and Kurt W. Kahl
Requirements: PDF reader, 5824 KB
Overview: An excellent training tool for both hospitality programs and working restaurant managers, Restaurant Service Basics, 2nd Edition considers the entire dining experience in situations ranging from formal to casual. Step-by-step instructions guide readers through service functions. Different types of service French, American, English, Russia, Family-style, and Banquet are explained in detail, along with universally important safety, sanitation, and emergency procedures. This Second Edition features end-of-chapter projects that incorporate real-life situations, as well as enhanced coverage of point-of-service and other technology use in restaurants.
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http://rapidshare.com/files/169300674/R … d.edit.pdf
