Download Perfect Phrases Conflict Resolution by Lawrence Polsky(.PDF)

Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment by Lawrence Polsky, Antoine Gerschel
Requirements: PDF Reader, 789 KB
Overview: Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement―and prevent it from spreading into an uncontrollable fire.

Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it’s with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with
Genre: Nonfiction > General

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