Operations and Process Management: Principles and Practice for Strategic Impact (2nd Edition) by Nigel Slack (Author), Stuart Chambers (Author), Robert Johnston (Author), Alan Betts (Author)
Requirements: .PDF reader, 45.3 MB
Overview: Written by best-selling authors in their field,Operations and Process Management 2einspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.
Genre: Non-Fiction > General > Business & Money > Management & Leadership
Everyone manages processes . . . Everyone is an operations manager
“. . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.”
–Par Åhlström, Professor of Operations Management, Chalmers University of Technology
“This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas.”
–Dr. Alison Smart, Manchester Business School, University of Manchester
“This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life.”
–Stephen Disney, Cardiff Business School .
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