Mastering Zendesk by Cedric F. Jacob
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Overview: Key Features Deep dive into the functionalities of Zendesk and improve your organization’s customer services Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools A master level guide that manages tickets, channels, and workflows along with advanced security features Book Description Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost.
Genre: Business & Money › Processes & Infrastructure
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