ITIL For Beginners: The Complete Beginner’s Guide to ITIL by ClydeBank Technology
Requirements: .ePUB reader, 3.4MB
Overview: A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL®). Welcome to ITIL® simplified!
For over two decades ITIL® has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. ITIL® best-practices have helped business better manage IT assets, cut costs, provide better customer service, improve internal communications and much more. A cottage industry has emerged offering formal ITIL® trainings and certifications.
IT professionals with ITIL® know-how enjoy a preferred status among hiring managers and executives. Meanwhile, ITIL® consultants regularly show up at the doorsteps of business across the globe committed to revamping underperforming, uncommunicative and non-service oriented IT departments.
Genre: Non-Fiction > Tech & Devices
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