Download How Could This Happen by Jan U. Hagen (.ePUB)

How Could This Happen?: Managing Errors in Organizations by Jan U. Hagen
Requirements: .ePUB reader, 7.0 MB
Overview: The first comprehensive reference work on error management, blending the latest thinking with state of the art industry practice on how organizations can learn from mistakes.
Even today the reality of error management in some organizations is simple: “Don’t make mistakes. And if you do, you’re on your own unless you can blame someone else.” In most, it has moved on but it is still often centered around quality control, with Six Sigma Black Belts seeking to eradicate errors with an unattainable goal of zero.
Genre: Non-Fiction > General

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