Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone by Rick Brinkman, Rick Kirschner
Requirements: .PDF reader, 796 KB
Overview: These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
Genre: Non-Fiction > Health, Fitness & Medical
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