Download Customer Service by Peter Shankman (.PDF)

Customer Service: New Rules for a Social Media World by Peter Shankman
Requirements: .PDF reader, 6.7 Mb
Overview: Legendary online marketer Shankman, founder of Help a Reporter Online (HARO), reveals how to make the most of social and viral media in customer service. This book shares everything he learned in founding HARO and other online startups and through his 25-year career online.
Genre: Non-Fiction > General

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