Download Customer Once, Client Forever by Richard A. Buckingham (.PDF)

Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships by Richard A. Buckingham
Requirements: .ePUB reader, 1 MB
Overview: In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.
A presentation of all of the necessary steps businesses should take in order to ensure that their clients keep coming back. A guide to being the best at customer service, with an emphasis on fostering repeat business and customer referrals. Twelve tools for maintaining and strengthening customer relationships. DLC: Customer services–United States.
Genre: Non-Fiction > General

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