Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution by David Hamme
Requirements: .MOBI reader, 1.94 MB
Overview: DRIVE SUSTAINABILITY AND GROWTH WITH A PROCESS FOCUSED ENTERPRISE
You can execute a world-class business improvement plan, but if its effects don’t reach the customer–is it really of value?
In this groundbreaking book, business innovation expert David Hamme reveals a powerful and proven method for connecting your company’s valuecreation processes to customer-desired products–forging a direct link between strategic intentions and everyday business activities.
The goal is to systematize innovation in your company–and Customer Focused Process Innovation takes you step-by-step through the details to accomplish this goal.
With Hamme as your guide, you’ll transform your organization into a Process Focused Enterprise–one in which organizational silos, command-andcontrol management, guesswork, and information inadequacies cease to exist–and where intuitive, simplified, fact-based, customer-connected, efficient approaches are the rule, not the exception.
Customer Focused Process Innovation shows you how to:
Assess your current operational capabilities by visually depicting work streams and building a conceptual blueprint from your core value chain to the end consumer
Drive customer-focused improvements by building rich feedback loops from the front lines and by actively managing the customer’s processes
Implement a powerful new system that embeds process management practices to ensure every process delivers the greatest financial benefit
Genre: Non-Fiction > General > Business & Money
Download Instructions:
https://www.mediafire.com/file/qpy8rpvf … .mobi/file
http://gestyy.com/w6rsRR
