Avoiding IT Meltdown: Practical Hints And Tips For Managing Technology by Brian Lancaster
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Overview: We’ve all heard about large companies suffering serious IT failures. That doesn’t mean smaller organisations are immune – they just don’t make the same sized headlines.What can you do to avoid a damaging IT meltdown?Running a good quality IT service for your organisation requires management capabilities that are fit for purpose. Processes, methods, techniques, procedures and best practices that ensure you implement IT change smoothly, deal with incidents calmly, detect and resolve underlying problems quickly, and manage your complex infrastructure proactively so that it is secure, resilient, and scalable. Brian worked for IBM and HSBC before going into consulting. He has led technical teams, managed projects, and run IT resilience and capability evaluations.
Genre: Non-Fiction > Tech & Devices
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