AI and UX: Why Artificial Intelligence Needs User Experience by Gavin Lew
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Overview: The authors start by asking the question “how do we make AI smarter?” You will then quickly realize that the tried and true techniques of AI have been all about getting smarter. While we are making massive inroads, these may not be making AI more successful. It is not just about getting a product to market; it is―as always―about getting the product into people’s hands in a form that will be used. That demands examining the product from the perspective of the user―a stage of product development we have come to accept as fundamental. But the new world of AI will necessitate a new “UX lens” for us to see through. We should be asking the questions that will get us to that new lens.
Genre: Non-Fiction > Tech & Devices
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