Download 1,001 Ways to Keep Customers by Donna Greiner (.ePUB)

1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line by Donna Greiner, Theodore B. Kinni
Requirements: ePUB Reader, 2.9MB
Overview: Sure-Fire, Can’t-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty

Imagine having the customer-service secrets of the world’s most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas.
Genre: Non-Fiction, Reference, Guide

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